18 November 2010

It's not too much to expect

If you book a room in a motel you don’t go sticking a knife through the window’s insect screen for any reason that might be convenient to you.  It doesn’t matter what the reason is; you just don’t do it.  If you have a problem you call the manager.  Was it because the tenant was some kind of spoilt brat who did whatever she wanted at home and expected the same treatment everywhere else? 

It comes down to respect for other people’s property.  The place was being rented.  That doesn’t entitle the person to treat it like their own or worse.  If you hire a car from a rental company and lose some money down a crevice in a seat you don’t have any right to start cutting up the upholstery in search of it.  It's the same with property rentals.  You don't go cutting things up without asking permission.

10 November 2010

Some curious tenant behaviour

I have to admit being surprised to see the change that had taken place to one of the windows in the unit the tenant was renting. Doing some maintenance around the house I spotted one of the window fly screens had had a piece of screen cut out of it. A neat square had been opened in a lower corner. I didn’t remember seeing such a large hole before when I was checking out the property. Then I realised, with the sliding window opened slightly the cut out would be a spot for the tenant’s cats to walk in and out. It was a cat door.

I wouldn’t have dared doing anything like this to someone else’s property. I couldn’t believe someone would do it to mine. Presumably it would be repaired at the end of the lease. It was a disrespectful thing to do which annoyed me. I might have agreed to it, but I wasn’t asked. That was annoying.

I was surprised a few weeks later when I noticed the same fly screen lying against an outside wall. Why was the tenant removing the flyscreen? Possibly the hole wasn’t as large as it needed to be for the cats to get in and out. Possibly one of the cats had pushed through and dislodged the screen. I don’t know. The screen seemed precarious where it was resting, so I shifted it. While moving it I saw that it was damaged.

It is an aluminium screen, and one of the corners of the frame was bent. It was the sort of damage that might occur had the screen been caught by a wind, flown through the air, and hitting something hard. I felt irritated when I saw the damage. I have to say I don’t exactly recall seeing the condition of the screen when I bought the property, but I have no reason to believe it was anything other than perfect; well to be fair: serviceable. Now it was well on its way to being stuffed.

09 November 2010

Expenses

I was impressed by a local car service workshop I had been going to.  I had some trouble with an old car while driving on the highway. The car barely made it home.  I found a repairer and the problem was quickly fixed.  It struck me that the guy seeing the interstate number plates could have fleeced me, but he didn't.  So, I developed a favourable impression of the workshop and staff, and that lasted until recently.  It lasted until noises, clunks, and a vibration started coming from the back of the car each time the brakes were applied.

I had taken the car to this workshop based on my previous experience with them. I was genuinely impressed with the place; the guy who ran it seemed genuine too. Well that was until the brakes gave trouble. There were no horrible accidents caused by brake failure, just a horrible bill.

We’d come to Canberra from Melbourne and the car had to have a vehicle roadworthiness inspection prior to being registered in the ACT. It passed the roadworthy without incident, but there was a sound from the rear you could hear when the brakes were applied. My enquiry to the mechanic about the noise was that it was dust and nothing to worry about.

The noise did sound like dust in brake drums, because I know that sound. This car had disks all round. The months passed and the noise got worse. Before the car was taken to a brake specialist there were clunking noises and a noisy scraping sound that reverberated through the whole car. The brake pads had worn down to the extent that there was no pad left on one of the wheels. The noise was the sound of metal on metal, and the wear had been such that one of the callipers was damaged. If the brakes had been inspected property during the roadworthy check the $1000 expense of replacing disks and callipers may not have been required. During such checks, mechanics often check one side of the vehicle during their inspection and assume the other side to be the same. That may have been the problem, but I have to wonder if any brake check was done at all. The mechanic might take offence at that suggestion, but the bottom line is that the noise couldn’t have been dust and they missed picking up the brake problem.

Getting the finance for this property was a bit touch-and-go at one point. The last straw on camel’s back that nearly brought things to a halt was the solicitor’s fee. I was expecting them to bill me, oh, sometime later. No, they wanted their fee included in the settlement cheques. I didn’t really account for that and consequently had to use credit card money to help cover the cheques.

Banks have a killer interest rate on cash advances from credit cards. It’s not that borrowing on the card maxed out the card, but it came close. Then there were other expenses that did max out the card. As a consequence I’m having trouble getting the card’s debt cleared. I’ve had the property for about a year and I still have the credit card debt, and the way banks operate the cash advance interest will remain until all debt on the card has gone.  A banking policy of kicking you when you're down; making things hard for you when you can least afford it.

So just when I wanted a steady uninterrupted flow of money to help pay off these debts we were asked by our tenant if we could fit new screen doors to the property.  I don't know why we were so soft.

04 November 2010

Should you bother with what the tenant says?

Well, of course you should. But you shouldn't let their requests get in the way of your own priorities in life.

The last thing anyone needs immediately after settlement is bills. Some effort and money was invested in cleaning the place. We repaired a few things around the house that needed doing, and replaced the existing lampshades in the unit. To improve presentation prior to renting. There had never been a need for a letterbox by the previous owners, but one was required now before we could rent. Things were generally done economically. We were looking forward to getting a tenant into the place.

The property was advertised and a tenant was found remarkable quickly. I was pleasantly surprised by how quickly it was taken. The agent was considering several applicants and gave it to a young woman who had a few pet cats.

Very soon after our new tenant took up residence she came to us with a request. She was concerned the unit would get hot and uncomfortable for her cats if they were locked up all day with the doors shut. The house had two sliding glass doors along with two sliding aluminium screen doors. They were security doors but not as tough as some products on the market, and of course the fly screen was nylon. Not the most durable thing when cats start scraping at the door. She was concerned the screen doors would not offer sufficient security if the main doors were left open. Could she please have security screen doors fitted?

As it happened she knew someone, a friend, or a friend of a friend, who was in the business of making and fitting security screen doors. He could do a deal because of her relationship with him and the price would be good. And he would fit a new screen door to our downstairs unit at the same discounted price.

We briefly explained our financial situation, which I doubt interested her. Basically, we were saying we couldn’t afford this. Stainless steel mesh insect screen doors are relatively expensive. She volunteered to pay for the doors herself. She must have said that without thinking, and possibly bit her tongue afterward. At least it indicated the strength of her bank account. We agreed to have the doors fitted, but only if she purchased them and we undertook to make regular repayments to her each fortnight. I find that arrangement so bizarre: she was to pay us rent for living in the property, we were to pay her for screen doors.

Anyway, we had three aluminium and stainless steel screen doors fitted to the house. I had seen these things advertised for some time. They have an aluminium frame with stainless steel mesh. The screens give the impression of having the door open which of course allows more of the view to be seen. In hindsight we should have said something along the lines: no, put up with things as they are or move out.

Experiences like these make you hard. Particularly when unexpected car repair bills hit. There were a few other expenses too. Clearing the debt was tougher than expected.

02 November 2010

Looking for a tenant

The real estate agent was surprised when we said pets were okay. Most rental properties don’t allow tenants to have pets. The agent said allowing pets would open up the market for us.

The property has polished floor boards. So there are no problems if are any little ‘accidents’ occur. No carpets to worry about. Anyway, the floor lost its highly polished surface many years ago and is looking a bit scuffed. So, the odd scratch that appears on the floor will blend with the existing marks.

Within a very short time someone was interested in renting. Actually, a few people were interested. We left the decision to the agent. A young woman took the place. She had a few pet cats for company, and seemed happy in her new home.